Collection of Information
Information You Provide
We collect information you provide, such as when you download the JoopLoop Services, when you provide information as part of our identity verification process, or in the course of using the JoopLoop Services. We may collect, but are not limited to collecting, the following information: basic user information, such as your name, email address, company name, phone number, and login information for your social platforms.
Information We Collect From Your Use of the Services
We collect information about you when you use our Services, including as follows:
Transaction Information. When you use our Services, including to take advantage of discounts, offers, and gifts provided by third parties, we collect information about when and where the transactions occurred, a description of the transactions, transaction history, and information about the devices used to complete the transactions. Specifically, when you scan a barcode generated for a discount, offer, or gift at a merchant’s location, we collect information about your transaction history from your use of our Services.
Location Information. When you download or use our Services (e.g. scan a barcode generated for a discount, offer, or gift at a merchant’s location), including to take advantage of discounts, offers, and gifts provided by third parties, we collect information about the real time GPS-based location of your device when these events occur. We require such location information in order to provide our Services to you.
Device Information. We collect device-specific information when you access or use our Services, including the type of device, unique device identifiers such as Mac ID and Mac Address, mobile network information, and information about the device's interaction with our Services.
Third-Party Social Platforms
Third-Party Advertising and Analytics
Use of Information
We use information about you to provide, maintain, and improve our Services and to deliver the information and support your request, including technical notices, security alerts, and support and administrative messages.
We may use information we collect to send you notices and information about our Services and to communicate with you about products, services, contests, promotions, incentives, and rewards offered by us and our partners.
We may also use information about you in connection with third parties to track and analyze trends and usage in connection with our Services; to process and deliver discounts, offers, and rewards; to protect our rights or property; to verify your identity; to investigate and prevent fraud, abuse, or other illegal activities; and for any other purpose disclosed to you in connection with our Services.
We may, or we may use third-party service providers to, process and store personal information in the United States and other countries.
Sharing of Information
We may share personal information about you as follows:
With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention and verification services);
With third parties that provide advertising campaigns, contests, discounts, special offers, gifts, or other events or activities in connection with our Services to track the discounts served and downloaded by you; content shares posted by you on your social platforms regarding the discounts, offers, and gifts; and sentiment and response. Specifically, we share your location information when you download JoopLoop
or use our Services (e.g. scan a barcode generated for a discount, offer, or gift at a merchant’s location), and your transaction history on your use of our Services; and
With third parties if we believe that such disclosure is reasonably necessary to comply with any applicable law, subpoena, regulation, legal process, or governmental request; to enforce applicable user agreements or policies; to protect the security or integrity of our Services; and to protect us, our users or the public from harm or illegal activities.
How We Store Your Information
We store the information collected about you on our third party servers. Information is stored on these servers for one year. The servers use reasonable measures, including administrative, technical, and physical safeguards, to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
We implement commercially reasonable measures, including administrative, technical, and physical safeguards, to help protect personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.
Your Privacy Choices
You may contact us if you wish to deactivate your account, but even after you deactivate your account, we may retain archived copies of information about you and your transactions for a period of time that is consistent with applicable law.
When you download and use our Services, you will be asked to consent to the application's collection of location information. We currently require this location information in order to provide our Services to you, so if you do not consent to this collection, you cannot use our Services. You may stop our collection of location information by following the standard uninstall process to remove all JoopLoop applications from your device.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies; however, our Services may not function properly if you do so.
With your consent, we may retain your Mac ID and Mac Address in order to allow merchants to provide future discounts, offers, and gifts to you. To opt in, please contact us at the address below.
You may opt out of receiving certain promotional notices and communications from JoopLoop by following the instructions in those emails or text messages. If you opt out, we may still send you non-promotional communications, such as messages about your account.
Your California Privacy Rights
California law permits residents of California to request certain details about information we disclose to third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us at the address listed below.
JoopLoop ‘s Services are solely intended for users who are thirteen (13) years of age or older. We do not knowingly solicit information or market to children under the age of 13. If we become aware that such information is collected, we will delete such information from our files within a reasonable time.
226 Fifth Street
Jersey City, NJ